Privacy Policy

Last updated:

Introduction

Chiphronuashrone respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you purchase our curtains and textile decor products or use our website.

Information We Collect

When you purchase curtains, decorative textiles, or other home decor products from Chiphronuashrone, we may collect the following types of information:

  • Personal identification information: name, email address, phone number, shipping address
  • Payment information: credit card details, billing address (processed securely through payment processors)
  • Purchase history and product preferences
  • Website usage data: IP address, browser type, device information, pages visited
  • Communication records: correspondence with customer support
  • Product-specific information: window dimensions, style preferences, fabric choices, installation requirements

How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and fulfilling your orders for curtains and textile products
  • Communicating with you about your purchases, order status, and customer support inquiries
  • Sending you information about new products, promotions, and special offers (with your consent)
  • Improving our product offerings, website functionality, and user experience
  • Analyzing website traffic and user behavior to enhance our services
  • Preventing fraud and ensuring the security of our website and transactions
  • Complying with legal obligations and responding to legal requests

Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Contract performance: Processing necessary to fulfill orders and provide services you have requested
  • Legitimate interests: Processing for our business interests, such as improving our services and preventing fraud
  • Consent: Processing based on your explicit consent, such as marketing communications
  • Legal obligation: Processing required to comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • Service providers: Trusted partners who assist us in operating our website, processing payments, shipping products, and conducting business operations
  • Legal requirements: When required by law, court order, or government regulation
  • Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the new entity
  • Protection of rights: To protect our rights, property, or safety, or that of our customers or others

All third parties with whom we share information are required to maintain the confidentiality of your data and use it only for the purposes specified.

Data Protection

We implement comprehensive security measures to protect your personal information:

  • Encryption: Secure transmission of data using SSL/TLS encryption protocols
  • Secure payment processing: Payment information is processed through PCI DSS compliant payment processors
  • Access controls: Limited access to personal data on a need-to-know basis
  • Regular security assessments: Ongoing monitoring and updates to our security systems
  • Data backup and recovery: Regular backups to prevent data loss

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your data.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information (subject to legal requirements)
  • Restriction: Request limitation of processing of your information
  • Data portability: Request transfer of your data to another service provider
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Withdraw consent for processing where consent is the legal basis
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the information provided in the Contact Information section below.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard contractual clauses approved by relevant data protection authorities
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms

Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

Generally, we retain order and transaction information for at least 7 years for accounting and tax purposes. Marketing consent data is retained until you withdraw consent. When data is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Third-Party Services

We use various third-party services that may collect and process information about you:

  • Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns to measure effectiveness
  • Google Ads Remarketing: Uses cookies to show you relevant ads based on your previous visits to our website
  • Google Analytics: Analyzes website traffic, user behavior, and helps us improve our website performance
  • Google Maps API: Provides location services and mapping functionality when applicable

These services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they collect and use your information.

Cookie Usage

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our cookie practices, including types of cookies we use and how to manage them, please see our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last updated" date
  • Sending an email notification to registered users for significant changes
  • Displaying a notice on our website for substantial updates

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Product Information

When you inquire about or purchase our curtains, window treatments, decorative pillows, or other textile products, we may collect specific information about your needs, such as window dimensions, style preferences, fabric choices, and installation requirements. This information helps us provide you with the best possible products and services.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We will respond to your inquiries within a reasonable timeframe and assist you in exercising your privacy rights.